Shipping policy

Shipping Policy

Last updated: 27 July 2026

Thank you for shopping with prodryershop.com. This policy explains how and when your order is processed and delivered.

Where We Ship

We currently ship to addresses within the United States only. Our products are designed for use on a standard US 110–120V power supply and are intended for sale and use in the United States.

Order Processing

Orders are processed within [1–2] business days after your order is placed. Orders placed on weekends or public holidays are processed the next business day. You will receive a confirmation email when your order is placed, and a second email with tracking information once your order ships.

Please ensure your shipping address is correct at checkout. We are not able to redirect orders once they have been dispatched, and we are not responsible for orders shipped to an incorrectly entered address.

Shipping Times and Costs

We offer free standard shipping on all US orders.

*Delivery estimates are calculated from the date of dispatch, not the date the order is placed, and do not include processing time. These are estimates, not guarantees.

Tracking Your Order

Once your order ships, you'll receive an email with a tracking number and a link to track your package. If you haven't received tracking information within [5] business days of ordering, please contact us at [support@prodryershop.com].

Delays

While we do our best to meet the delivery estimates above, delivery times may be affected by factors outside our control, including carrier delays, weather, high-volume periods, and customs or regional handling. We are not liable for delays once an order has been handed to the carrier, but we will always help you track down a delayed package — just reach out.

Lost or Damaged Packages

If your tracking shows delivered but you can't locate your package, please check with household members and neighbors and allow [48] hours, as carriers sometimes mark parcels early. If it still hasn't arrived, contact us at [support@prodryershop.com] and we'll open an investigation with the carrier.

If your order arrives damaged in transit, contact us within [7] days of delivery with your order number and a photo of the damage, and we'll arrange a replacement or refund in line with our Return & Refund Policy.

Incorrect or Undeliverable Addresses

If a package is returned to us as undeliverable due to an incorrect or incomplete address, we will contact you to arrange re-shipment. Additional shipping charges may apply for re-delivery.

Contact Us

Questions about your shipment?

Email: support@prodryershop.com
Adress: 1942 Broadway St
Boulder, Colorado, 80302

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